Clerk at Danbury Library

METRO | 599; Danbury (CT); On-site; USD 25,000 - 35,000; Part time

Job summary

METRO | 599 is seeking a Part-time Clerk-Library in Danbury, Connecticut. This role includes providing friendly customer service at various library service desks, performing circulation desk duties, and assisting patrons with resources. Candidates should have a year of customer service experience and skills in Microsoft Office and other basic software. Bilingual capabilities in English, Spanish, or Portuguese are preferred. The job offers up to 19 hours per week across three shifts.

Qualifications

• At least one year of customer service experience required.
• Must have computer and peripheral skills.
• Position requires standing, sitting, and bending for periods of time.

Responsibilities

• Provides customer service at library public desks.
• Performs routine circulation desk duties.
• Assists patrons with using library material and self-check systems.

Skills

Customer service

Microsoft Office

Google suite

Bilingual English/Spanish/Portuguese

Tools

Automated library circulation system

Computers

Printers and scanners

Job description

The City of Danbury is announcing an opening for the position of Part‑time Clerk‑Library

Essential Functions:

Provides engaged and friendly customer service at all library public service desks, including Information Services, Junior, and Technology. Performs routine circulation desk duties, including but not limited to:

• Using an automated library circulation system to check materials in and out to patrons of all ages.
• Reserving material
• Issuing library cards
• Answering phones and directing calls
• Assisting patrons with locating library material, registering for programs, and utilizing computers, copiers, printers, and self-check systems.
• Work is performed under the immediate supervision of the Lending Services Manager, but the candidate will also work with the Head of Reference and Senior Computer Technician.

Minimum Qualifications:

Must have computer and peripheral skills, including a working knowledge of Microsoft Office, email, copy and fax machines, telephones, printers and scanners. Must be proficient with basic computer software such as Microsoft Office and Google suite. At least one year of customer service experience is required. Position requires standing, sitting, and bending for periods of time. Bilingual English/Spanish/Portuguese preferred.

Hours: Up to 19 hours per week. Three shifts during the week of either 10 am – 3 pm, or 3 pm – 8 pm, and Saturday from 10-2.