Part-time Clerk at Danbury Library

Metro; Danbury (CT); On-site; USD 17,000 - 28,000; Part time

Job summary

The City of Danbury is seeking a part-time Clerk- Library to join its public library team. The role focuses on customer service at multiple public service desks, including Information Services, Junior, and Technology, with routine circulation duties and assistance to patrons.

Responsibilities include checking materials in/out, reserving items, issuing library cards, answering calls, and helping patrons with computers and self-check systems, under supervision of the Lending Services Manager and

Qualifications

• Must have computer and peripheral skills and be proficient with basic software tools.
• At least one year of customer service experience is required.
• Bilingual English/Spanish/Portuguese preferred.

Responsibilities

• Provide engaged and friendly customer service at library public service desks.
• Check materials in and out using an automated circulation system.
• Reserve materials and issue library cards.
• Answer phones and direct calls as needed.
• Help patrons locate materials and use computers, copiers, printers, and self-check systems.
• Work under supervision with Lending Services Manager and collaborate with Reference and Senior Computer Technician.

Skills

Customer service

Microsoft Office

Google Suite

Bilingual English/Spanish/Portuguese

Tools

Microsoft Office

Google Suite

Job description

The City of Danbury is announcing an opening for the position of Part-time Clerk- Library

Essential Functions:

Provides engaged and friendly customer service at all library public service desks, including Information Services, Junior, and Technology. Performs routine circulation desk duties, including but not limited to:

• Using an automated library circulation system to check materials in and out to patrons of all ages.
• Reserving material
• Issuing library cards
• Answering phones and directing calls
• Assisting patrons with locating library material, registering for programs, and utilizing computers, copiers, printers, and self-check systems.
• Work is performed under the immediate supervision of the Lending Services Manager, but the candidate will also work with the Head of Reference and Senior Computer Technician.

Minimum Qualifications:

Must have computer and peripheral skills, including a working knowledge of Microsoft Office,email, copy and fax machines, telephones, printers and scanners. Must be proficient with basic computer software such as Microsoft Office and Google suite. At least one year of customer service experience is required. Position requires standing, sitting, and bending for periods of time. Bilingual English/Spanish/Portuguese preferred.

Hours: Up to 19 hours per week. Three shifts during the week of either 10 am – 3 pm, or 3 pm – 8 pm, and Saturday from 10-2.

The City of Danbury will not discriminate against any applicant on the basis of sex, race, color, sexual orientation, genetic information, marital status, pregnancy, childbirth or related conditions, national origin, ancestry, age, veteran status, or disability, except where it is a bona fide occupational qualification.

We encourage African Americans, women, Hispanics, and other minorities who meet the minimum qualifications to apply. EEO/M/F/D/V