Library Clerk at Danbury Library

METRO | 599; Danbury (CT); On-site; USD 20,664 - 27,552; Part time

Job summary

METRO | 599 is seeking a Part-time Clerk for the Library in Danbury, Connecticut. The role involves providing friendly customer service at various library service desks, assisting patrons with locating materials, and utilizing library systems to check in and out materials.

Qualifications include proficiency in Microsoft Office, at least one year of customer service experience, and a preference for bilingual candidates. The role requires working up to 19 hours per week with flexible shifts during the week and on Saturdays.

Qualifications

• Must have computer skills, including knowledge of Microsoft Office and email.
• At least one year of customer service experience is required.
• Ability to stand, sit, and bend for periods of time is necessary.

Responsibilities

• Provides friendly customer service at library service desks.
• Uses an automated system to check materials in and out.
• Assists patrons with locating materials and using computers.

Skills

Customer service

Microsoft Office

Bilingual (English/Spanish/Portuguese)

Tools

Automated library circulation system

Google suite

Job description

The City of Danbury is announcing an opening for the position of Part-time Clerk- Library

Essential Functions:

• Provides engaged and friendly customer service at all library public service desks, including Information Services, Junior, and Technology.
• Uses an automated library circulation system to check materials in and out to patrons of all ages.
• Reserves material.
• Issues library cards.
• Answers phones and directs calls.
• Assists patrons with locating library material, registering for programs, and utilizing computers, copiers, printers, and self-check systems.
• Works under the immediate supervision of the Lending Services Manager and collaborates with the Head of Reference and Senior Computer Technician.

Minimum Qualifications:

Must have computer and peripheral skills, including a working knowledge of Microsoft Office, email, copy and fax machines, telephones, printers and scanners. Must be proficient with basic computer software such as Microsoft Office and the Google suite. At least one year of customer service experience is required. The position requires standing, sitting, and bending for periods of time. Bilingual English/Spanish/Portuguese preferred.

Hours: Up to 19 hours per week. Three shifts during the week of either 10 am – 3 pm, or 3 pm – 8 pm, and Saturday from 10-2.