PT Clerk

City of Danbury; Danbury (CT); On-site; USD 17,000 - 25,000; Part time

Job summary

The City of Danbury is seeking a Part-time Clerk- Library to provide engaging customer service at library desks, check materials in and out, issue library cards, and assist patrons with locating resources and using computers.

The role requires computer skills with Microsoft Office and Google Suite, at least one year of customer service experience, and the ability to stand, sit, and bend as needed. Up to 19 hours weekly with several shifts.

Qualifications

• Experience with customer service is required.
• Proficiency with basic computer software such as Microsoft Office and Google Suite.
• Must be able to stand, sit, and bend for periods of time.
• Bilingual English/Spanish/Portuguese preferred.

Responsibilities

• Uses an automated library circulation system to check materials in and out to patrons.
• Greets patrons and assists with locating materials, programs, and computers.
• Reserves materials and issues library cards.
• Answers phones and directs calls; handles inquiries at information desks.

Skills

Customer service

Microsoft Office

Google Suite

Communication skills

Education

One year of customer service experience

Tools

Microsoft Office

Google Suite

Job description

The City of Danbury is announcing an opening for the position of Part-time Clerk- Library

Essential Functions:

Provides engaged and friendly customer service at all library public service desks, including Information Services, Junior, and Technology. Performs routine circulation desk duties, including but not limited to:

• Using an automated library circulation system to check materials in and out to patrons of all ages.
• Greeting patrons
• Reserving material
• Issuing library cards
• Answering phones and directing calls
• Assisting patrons with locating library material, registering for programs, and utilizing computers, copiers, printers, and self-check systems.
• Work is performed under the immediate supervision of the Lending Services Manager, but the candidate will also work with the Head of Reference and Senior Computer Technician.

Minimum Qualifications:

Must have computer and peripheral skills, including a working knowledge of Microsoft Office,email, copy and fax machines, telephones, printers and scanners. Must be proficient with basic computer software such as Microsoft Office and Google suite. At least one year of customer service experience is required. Position requires standing, sitting, and bending for periods of time. Bilingual English/Spanish/Portuguese preferred.

Hours: Up to 19 hours per week. Three shifts during the week of either 10 am - 3 pm, or 3 pm - 8 pm, and Saturday from 10-2.

The City of Danbury will not discriminate against any applicant on the basis of sex, race, color, sexual orientation, genetic information, marital status, pregnancy, childbirth or related conditions, national origin, ancestry, age, veteran status, or disability, except where it is a bona fide occupational qualification.

We encourage African Americans, women, Hispanics, and other minorities who meet the minimum qualifications to apply. EEO/M/F/D/V