Library Clerk, Part-Time: Service & Tech Help

Metro; Danbury (CT); On-site; USD 17,000 - 28,000; Part time

Job summary

The City of Danbury is seeking a part-time Clerk- Library to join its public library team. The role focuses on customer service at multiple public service desks, including Information Services, Junior, and Technology, with routine circulation duties and assistance to patrons.

Responsibilities include checking materials in/out, reserving items, issuing library cards, answering calls, and helping patrons with computers and self-check systems, under supervision of the Lending Services Manager and

Qualifications

• Must have computer and peripheral skills and be proficient with basic software tools.
• At least one year of customer service experience is required.
• Bilingual English/Spanish/Portuguese preferred.

Responsibilities

• Provide engaged and friendly customer service at library public service desks.
• Check materials in and out using an automated circulation system.
• Reserve materials and issue library cards.
• Answer phones and direct calls as needed.
• Help patrons locate materials and use computers, copiers, printers, and self-check systems.
• Work under supervision with Lending Services Manager and collaborate with Reference and Senior Computer Technician.

Skills

Customer service

Microsoft Office

Google Suite

Bilingual English/Spanish/Portuguese

Tools

Microsoft Office

Google Suite

Job description

The City of Danbury is seeking a part-time Clerk- Library to join its public library team. The role focuses on customer service at multiple public service desks, including Information Services, Junior, and Technology, with routine circulation duties and assistance to patrons.

Responsibilities include checking materials in/out, reserving items, issuing library cards, answering calls, and helping patrons with computers and self-check systems, under supervision of the Lending Services Manager and