Part-Time Laboratory Client Services Specialist

Berkshirejobs; Pittsfield (MA); On-site; USD 27,000 - 41,000; Part time

Job summary

Berkshire Health Systems in Pittsfield is seeking a Laboratory Customer Service Representative to support client relations and specimen logistics in a fast-paced hospital setting.

This part-time role emphasizes accuracy, patient-centered service, and teamwork with the laboratory and outreach clients. Responsibilities include resolving client issues, coordinating with LIS/HIS systems, and ensuring smooth communication between the lab and its customers.

Qualifications

• High school diploma required; college courses preferred.
• Ability to deal with the public.
• Computer literacy required; LIS/HIS systems experience desired.

Responsibilities

• Maintain satisfactory relationships between the laboratory and its clients.
• Assist with solving client-related problems and questions.
• Support the laboratory and hospital functions in patient care.
• Focus on client-facing specimen and supply services to Outreach Clients.

Skills

Driver's License

Public interaction

Computer literacy

Education

High school diploma

College courses preferred

Tools

LIS systems

HIS systems

Job description

Berkshire Health Systems in Pittsfield is seeking a Laboratory Customer Service Representative to support client relations and specimen logistics in a fast-paced hospital setting.

This part-time role emphasizes accuracy, patient-centered service, and teamwork with the laboratory and outreach clients. Responsibilities include resolving client issues, coordinating with LIS/HIS systems, and ensuring smooth communication between the lab and its customers.