Part-Time Keyholder: Lead Customer Experience

FashionUnited; Altoona (PA); On-site; USD 30,000 - 36,000; Full time

Job summary

Wolverine Worldwide is seeking a Store Associate to support daily store operations and deliver outstanding customer experiences. The role involves cash handling, stock control, merchandising, and maintaining a clean, welcoming environment.

You will be a brand ambassador with strong product knowledge, flexible scheduling, and a collaborative mindset to help achieve sales targets and KPIs.

Qualifications

• Demonstrated success in selling and upholding customer service standards.
• Experience in customer-facing roles is preferred.
• Ability to adapt quickly in a fast-paced retail environment.
• Willingness to work mornings, evenings, weekends, and holidays.
• Passion for the Wolverine Worldwide brands and lifestyle.

Responsibilities

• Support the store management team with daily operations including opening/closing, cash handling, stock control, merchandising, and maintaining a clean store.
• Serve as a role model with positive attitude and product knowledge.
• Create exceptional customer experiences through authentic service.
• Contribute to achieving sales goals and store KPIs through local marketing support and ambassadorial duties.
• Perform other duties as assigned by the manager.
• Ensure compliance with company policies including health and safety and inventory management.
• Own stock management and execute visual merchandising guidelines to drive KPI delivery.

Skills

Retail sales

Customer-facing

Adaptability

Scheduling flexibility

Brand affinity

Education

High School diploma or equivalent

Job description

Wolverine Worldwide is seeking a Store Associate to support daily store operations and deliver outstanding customer experiences. The role involves cash handling, stock control, merchandising, and maintaining a clean, welcoming environment.

You will be a brand ambassador with strong product knowledge, flexible scheduling, and a collaborative mindset to help achieve sales targets and KPIs.