Retail Keyholder: Lead & Inspire Store Experience

FashionUnited; Antioch (CA); On-site; USD 20,664 - 26,174; Full time

Job summary

Wolverine Worldwide, Inc. operates a global network of brands and stores. This role supports store management in daily operations, ensures excellent customer service, and helps drive sales while maintaining visual standards and stock control.

The ideal candidate has prior retail experience, is flexible to work mornings, evenings, weekends and holidays, and can be a reliable team player in a fast-paced environment.

Qualifications

• Minimum High School diploma or equivalent.
• Experience in customer-facing role preferred.
• Supervisory experience is a plus but not required.

Responsibilities

• Support the store management in daily operations including opening/closing, cash handling, stock control and merchandising.
• Be a role model with a positive attitude and strong product knowledge.
• Deliver authentic customer service that creates memorable experiences for shoppers.
• Help achieve sales goals and store KPIs; support local marketing efforts.
• Perform additional duties as assigned by the manager.
• Maintain compliance with company policies, health and safety regulations, and inventory controls.
• Own stock management and execute visual merchandising guidelines to support store KPI delivery.

Skills

Retail sales

Customer service

Team leadership

Education

High School diploma or equivalent

Job description

Wolverine Worldwide, Inc. operates a global network of brands and stores. This role supports store management in daily operations, ensures excellent customer service, and helps drive sales while maintaining visual standards and stock control.

The ideal candidate has prior retail experience, is flexible to work mornings, evenings, weekends and holidays, and can be a reliable team player in a fast-paced environment.