Retail Keyholder & Guest Experience Lead

Merrell; Mebane (NC); On-site; USD 16,531 - 24,796; Part time

Job summary

Wolverine Worldwide is seeking a reliable, customer-focused retailer to support store operations and help deliver exceptional experiences for our customers. You will assist with opening/closing, processing transactions, merchandising, and maintaining a safe, organized store environment.

Ideal candidates have proven retail sales success, experience in customer-facing roles, and a flexible schedule including mornings, evenings, weekends and holidays. A high school diploma is required.

Qualifications

• Experience in a customer-facing role in retail.
• Demonstrated retail sales success.
• Flexible schedule including mornings, evenings, weekends and holidays.
• Passion for our brands and brand lifestyles.

Responsibilities

• Support the store management team in opening and closing the store and cash-handling.
• Maintain stock, merchandising and a clean, well-presented store.
• Provide authentic customer service to create lasting shopping experiences.
• Help achieve sales goals and store KPIs while representing the brand.
• Perform other duties as assigned by the manager.
• Ensure compliance with company policies, safety and loss prevention.

Skills

Retail sales

Customer-facing

Flexible scheduling

Brand knowledge

Education

High School diploma or equivalent

Job description

Wolverine Worldwide is seeking a reliable, customer-focused retailer to support store operations and help deliver exceptional experiences for our customers. You will assist with opening/closing, processing transactions, merchandising, and maintaining a safe, organized store environment.

Ideal candidates have proven retail sales success, experience in customer-facing roles, and a flexible schedule including mornings, evenings, weekends and holidays. A high school diploma is required.