Store Keyholder: Lead Customer Experience & Ops

FashionUnited; Aurora (CO); On-site; USD 20,939 - 27,483; Full time

Benefits offered by this job

competitive hourly pay

Job summary

Wolverine Worldwide is seeking a reliable, customer-focused team member for our retail stores in the United States. You will support the store management in opening/closing, cash handling, stock control, and merchandising while delivering authentic customer service that drives sales and brand loyalty.

We value knowledge of our products, flexibility to work mornings, evenings, weekends and holidays, and a positive, professional attitude.

Qualifications

• Demonstrated retail sales success.
• Experience in a customer-facing role; supervisory experience preferred but not required.
• Flexible and adaptable; comfortable in a fast-paced environment.
• Flexible schedule; available mornings, evenings, weekends and holidays.
• Passion for our brands and brand lifestyles.

Responsibilities

• Support store management in opening/closing, cash handling, stock control and merchandising.
• Be a role model with a positive attitude and product knowledge.
• Create outstanding customer experiences with authentic service.
• Help achieve sales goals and store KPIs through local marketing efforts.
• Perform duties as assigned by manager and maintain health, safety, and stock controls.
• Ensure compliance with company policies and inventory management.
• Own stock management and execute visual merchandising guidelines.

Skills

Retail sales

Customer-facing

Flexible/adaptable

Flexible schedule

Brand passion

Education

High School diploma or equivalent

Job description

Wolverine Worldwide is seeking a reliable, customer-focused team member for our retail stores in the United States. You will support the store management in opening/closing, cash handling, stock control, and merchandising while delivering authentic customer service that drives sales and brand loyalty.

We value knowledge of our products, flexibility to work mornings, evenings, weekends and holidays, and a positive, professional attitude.