Part-Time Keyholder & Customer Experience Lead

Rothy's; Nashville (TN); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Wellness and Commuter Programs

PTO and Wellbeing Time

Employee Discount Program

Job summary

Rothy's in Nashville is seeking a part-time Keyholder to exemplify their service-first culture while ensuring smooth store operations. You’ll lead customer interactions, assist in team training, and create a welcoming environment.

The ideal candidate has 1-2 years of retail experience, excellent customer service skills, and can work at least 16 hours a week during peak and non-peak days.

Rothy's offers wellness programs, PTO, and employee discounts as benefits.

Qualifications

• 1–2 years of retail or customer service experience, ideally with some leadership responsibility.
• Proven ability to connect with customers and deliver exceptional service.
• Availability to work at least 16 hours/week.

Responsibilities

• Lead and model Rothy’s Experience through exceptional service and selling.
• Act as Manager on Duty ensuring daily operations are met.
• Assist with onboarding and training by reinforcing service expectations.

Skills

Customer service

Team leadership

Retail sales

Clienteling

Job description

Rothy's in Nashville is seeking a part-time Keyholder to exemplify their service-first culture while ensuring smooth store operations. You’ll lead customer interactions, assist in team training, and create a welcoming environment.

The ideal candidate has 1-2 years of retail experience, excellent customer service skills, and can work at least 16 hours a week during peak and non-peak days.

Rothy's offers wellness programs, PTO, and employee discounts as benefits.