Store Keyholder — Lead Customer Experience

Rothy's; Tigard (OR); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Generous paid time off

401k matching

Comprehensive health plans

Supplemental mental health benefits

Monthly wellness reimbursement

Employee Discount Program

Job summary

Rothy's is seeking a Full-Time Keyholder in Tigard, OR to provide exceptional customer service and support store operations. You'll lead by example, ensuring the team's success through coaching and cultivating customer relationships.

Ideal candidates will have 1–2 years of retail experience, strong leadership skills, and a commitment to Rothy's values. Benefits include generous paid time off, 401k matching, and comprehensive health plans.

Qualifications

• 1–2 years of retail or customer service experience with leadership responsibility.
• Proven ability to connect with customers and deliver exceptional service.
• Ability to lift up to 25 lbs and stand/walk for an entire shift.

Responsibilities

• Lead Rothy’s Experience by modeling exceptional service and coaching team members.
• Drive team sales results and support onboarding and training of new staff.
• Act as Manager on Duty, ensuring daily operational excellence.

Skills

Customer service

Team leadership

Clienteling

Retail sales

Operational tasks

Job description

Rothy's is seeking a Full-Time Keyholder in Tigard, OR to provide exceptional customer service and support store operations. You'll lead by example, ensuring the team's success through coaching and cultivating customer relationships.

Ideal candidates will have 1–2 years of retail experience, strong leadership skills, and a commitment to Rothy's values. Benefits include generous paid time off, 401k matching, and comprehensive health plans.