Part-Time Keyholder: Lead Customer Experience

Rothy's; Dallas (TX); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

Wellness and Commuter Programs

PTO and Wellbeing Time

Employee Discount Program

Job summary

Rothy’s is seeking a Part-Time Keyholder in Dallas, TX, to lead by example on the sales floor, coach peers, and uphold brand standards while delivering exceptional customer experiences. You will support store operations, assist with onboarding, and help drive team performance.

Ideal candidates have 1–2 years in retail or customer service, a passion for clienteling, and a desire to grow leadership responsibilities within a welcoming, inclusive team environment.

Qualifications

• 1–2 years of retail or customer service experience, ideally with some leadership responsibility.
• Proven ability to connect with customers and deliver exceptional service.
• Experience supporting merchandising, shipment, or stockroom tasks.

Responsibilities

• Lead with exceptional service on the sales floor and coach teammates to uphold brand standards.
• Support daily operations and onboarding, including merchandising, shipment, and stockroom tasks.
• Maintain customer relationships through clienteling and personalized service in-store.

Skills

Retail experience

Customer service

Leadership potential

Job description

Rothy’s is seeking a Part-Time Keyholder in Dallas, TX, to lead by example on the sales floor, coach peers, and uphold brand standards while delivering exceptional customer experiences. You will support store operations, assist with onboarding, and help drive team performance.

Ideal candidates have 1–2 years in retail or customer service, a passion for clienteling, and a desire to grow leadership responsibilities within a welcoming, inclusive team environment.