Part-Time IT Support Technician - School Tech & Devices

Advanced Math and Science Academy Charter School; Marlborough (MA); On-site; USD 25,000 - 36,000; Part time

Job summary

Advanced Math and Science Academy Charter School in Marlborough, MA is seeking a part-time IT Support Technician to join our technology team. The role involves hands-on hardware, software and user support across the district, with responsibilities for imaging, deployment, and asset tracking to ensure reliable technology for students and staff.

Starting immediately, duties include assisting the IT Director, configuring computers and peripherals, troubleshooting issues, maintaining inventories,

Qualifications

• One year general computer installation, maintenance and repair experience or equivalent education/experience
• Associate’s or Bachelor’s degree in Computer Science or related field preferred
• Working knowledge of PC operating systems, desktop applications, Google & GSuite, Microsoft Office, imaging process preferred
• 1–2 years hands-on computer support experience required
• Ability to work independently in a fast-paced environment and manage many requests
• Willingness to learn new technologies and troubleshoot problems with staff
• Ability to interact daily with users of varying technical levels
• Physical ability to lift moderately heavy objects and assemble computer equipment
• Current authorization to work in the United States

Responsibilities

• Provide hands-on hardware, software and telephone support to IT users at AMSA
• Install, configure and upgrade computers, monitors, printers, scanners and related hardware
• Install, configure and upgrade operating systems and software
• Provide user training and support in the use of technologies
• Troubleshoot and repair common computer/telecom/A-V issues; escalate when needed
• Image and deploy technology; document calls and requests
• Maintain accurate IT records including inventory, warranties, and RMAs
• Recommend hardware/software acquisitions and justify needs
• Familiarize with Chromebooks/PCs; assist with setup and repair
• Compile reports on assets and inventory controls
• Communicate with vendors and staff regarding repair status
• Work both independently and in a team; follow directions and recommendations
• Maintain and update the school website; participate in trainings
• Other duties as assigned

Job description

Advanced Math and Science Academy Charter School in Marlborough, MA is seeking a part-time IT Support Technician to join our technology team. The role involves hands-on hardware, software and user support across the district, with responsibilities for imaging, deployment, and asset tracking to ensure reliable technology for students and staff.

Starting immediately, duties include assisting the IT Director, configuring computers and peripherals, troubleshooting issues, maintaining inventories,