Part-Time IT Field Technician — Hardware Break-Fix

Gr8ttek, LLC; Phoenix (AZ); On-site; USD 8,900 - 18,000; Part time

Benefits offered by this job

Per call pay (40 USD)

Dell/Lenovo certification training at

Certification training at no cost

Job summary

Gr8ttek, LLC is seeking a part-time Field Specialist to support its Infrastructure Delivery team in Phoenix. You will perform hardware break-fix services on client products, troubleshooting and making decisions per guidelines.

Travel to client sites and lift up to 50 lbs are expected. Strong customer service and clear communication are essential, with opportunities for Dell/Lenovo certification training at no cost.

Qualifications

• Technical school certification or equivalent required.
• Strong communication and customer service skills.
• Ability to drive to client locations and lift up to 50 lbs.

Responsibilities

• Provide break fix support for designated equipment.
• Communicate clearly in writing and verbally.
• Deliver excellent customer service during calls.
• Accept and complete scheduled service calls.
• Complete administrative tasks for each call.
• Control and return of assets and inventory.
• May guide colleagues on tasks when needed.

Skills

Customer service

Communication

Team guidance

Education

Technical school certification

Tools

Repair toolkit

Job description

Gr8ttek, LLC is seeking a part-time Field Specialist to support its Infrastructure Delivery team in Phoenix. You will perform hardware break-fix services on client products, troubleshooting and making decisions per guidelines.

Travel to client sites and lift up to 50 lbs are expected. Strong customer service and clear communication are essential, with opportunities for Dell/Lenovo certification training at no cost.