Part-Time Intake Coordinator - Behavioral Health

Seven Starling; United States; Remote; USD 30,000 - 33,000; Part time

Benefits offered by this job

Sick time

10 Company Holidays

Quarterly incentive pay program up to

17% of annual earnings

401k

Job summary

Seven Starling is seeking a Part-Time Intake Coordinator to support prospective patients through our free consultation and into care within a behavioral health setting. This role reports to the Intake and Engagement Manager and requires empathy, strong communication, and precise data handling in Hubspot CRM.

Responsibilities include conducting 25-minute phone consultations, assisting with intake forms, maintaining accurate patient records, monitoring conversion KPIs, and participating in ongoing

Qualifications

• Direct patient care experience in behavioral health or related field.
• Experience in high call volume patient interactions.
• Admissions, intake or consultative sales with KPI metrics.
• Strong ability to balance empathetic support with professional boundaries.

Responsibilities

• Conduct 25 minute phone consultations with prospective patients.
• Assist patients with intake form completion on the consultation call.
• Maintain accurate patient records in the CRM, Hubspot.
• Monitor conversion rates and other KPIs.
• Participate in ongoing training and development.

Skills

Healthcare SRV experience

CRM proficiency

HIPAA knowledge

Communication skills

Organizational skills

Education

High school diploma or equivalent

Healthcare admin coursework

Tools

Hubspot CRM

Job description

Seven Starling is seeking a Part-Time Intake Coordinator to support prospective patients through our free consultation and into care within a behavioral health setting. This role reports to the Intake and Engagement Manager and requires empathy, strong communication, and precise data handling in Hubspot CRM.

Responsibilities include conducting 25-minute phone consultations, assisting with intake forms, maintaining accurate patient records, monitoring conversion KPIs, and participating in ongoing