Part-Time Insurance CSR — Claims & Policy Support

Brian Gibbs - State Farm Insurance Agent; Amarillo (TX); On-site; USD 20,664 - 27,552; Part time

Job summary

Brian Gibbs - State Farm Agent is hiring a part-time Customer Service Representative in Amarillo, TX. This role is focused on providing exceptional customer service, assisting with policy inquiries and claims, and collaborating with agency team members.

The ideal candidate should be detail-oriented, possess strong communication skills, and have prior customer service experience. This position offers internal growth opportunities for motivated individuals.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and capable of multitasking.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

ROLE DESCRIPTION:

As a Customer Service Representative with Brian Gibbs Agency , you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

This is a part-time position with a schedule of up to 10 hours per week.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.