CUSTOMER SERVICE REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER

Brian Gibbs- State Farm Insurance Agent; Amarillo (TX); On-site; USD 22,000 - 28,000; Part time

Job summary

Brian Gibbs- State Farm Insurance Agent in Amarillo is seeking a Customer Service Representative to generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people will be a fit as you resolve inquiries and coordinate with agency teammates to anticipate community needs.

This is a part-time role, with a schedule of up to 10 hours per week, offering potential internal

Qualifications

• Communication and interpersonal skills required.
• Detail-oriented and able to multitask across tasks.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Multitasking

Customer service experience

Job description

Role Description

As a Customer Service Representative with Brian Gibbs Agency , you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

As a Customer Service Representative with Brian Gibbs Agency , you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

This is a part-time position with a schedule of up to 10 hours per week.

Responsibilities

• Answer customer inquiries and provide policy information.


• Assist customers with policy changes and updates.


• Process insurance claims and follow up with customers.


• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.