Insurance Customer Care Specialist

Steven Ingrassia; Glendale (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Free food & snacks

Paid time off

Job summary

Steven Ingrassia - State Farm Agent in Glendale, CA seeks a Customer Service Representative to deliver exceptional service, answer inquiries, and provide policy information. You will help customers with policy updates and coordinate with agency staff to support the community you serve.

We anticipate growth opportunities for motivated, sales-minded team members, and a focus on accurate record-keeping and attentive service. Join a customer-focused agency committed to community protection.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits:

• Competitive salary
• Free food & snacks
• Paid time off

ROLE DESCRIPTION:

As a Customer Service Representative with Steven Ingrassia Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.