Customer Experience Specialist — Insurance Team Member

Robert Mannino - State Farm Agent; State College (Centre County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Donation matching

Employee discounts

Opportunity for advancement

Paid time off

Parental leave

Training & development

Job summary

Robert Mannino - State Farm Agent is seeking a customer service representative to deliver exceptional customer experiences that promote the growth of our successful insurance agency. The role requires attention to detail, strong customer service skills, and a desire to help people. You will handle customer inquiries, coordinate with team members, and support community needs.

We value driven candidates who are focused on sales and a positive customer experience, offering multiple opportunities for internal growth.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Robert Mannino - State Farm Agent is seeking a customer service representative to deliver exceptional customer experiences that promote the growth of our successful insurance agency. The role requires attention to detail, strong customer service skills, and a desire to help people. You will handle customer inquiries, coordinate with team members, and support community needs.

We value driven candidates who are focused on sales and a positive customer experience, offering multiple opportunities for internal growth.