Part-Time Inbound Reservations Specialist

Aramark; Stone Mountain (GA); On-site; USD 17,000 - 25,000; Part time

Job summary

Aramark is seeking a Part-Time Inbound Reservations Agent in Stone Mountain, GA. You will provide frontline support, resolve guest questions, and act as a product expert for reservations systems and policies. The role includes assisting with training and coordinating updates with sales teams.

The position emphasizes customer service excellence, attention to detail, and the ability to handle high-volume inquiries across phone, chat, email, and fax.

Qualifications

• Two years of related experience required.
• Excellent problem solving and negotiation skills.
• Strong written and verbal communication abilities.
• High level of attention to detail and accuracy.

Responsibilities

• Provides assistance to less seasoned team members and acts as a point of contact for complex guest issues.
• Acts as product expert on Aramark’s properties, systems, policies and procedures.
• Assists Training with classroom facilitation during new hire training.
• Communicates updates to sales floor about properties, systems, policies and procedures.
• Main POC for property field leaders to ensure guest needs are met with sound judgment.

Skills

Customer service

Multi-channel support

Problem solving

Communication

Attention to detail

Education

High school diploma or GED

Tools

Reservation systems

Job description

Aramark is seeking a Part-Time Inbound Reservations Agent in Stone Mountain, GA. You will provide frontline support, resolve guest questions, and act as a product expert for reservations systems and policies. The role includes assisting with training and coordinating updates with sales teams.

The position emphasizes customer service excellence, attention to detail, and the ability to handle high-volume inquiries across phone, chat, email, and fax.