Front of House Guest Services Specialist

Aramark; Stone Mountain (GA); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

Aramark in Stone Mountain, GA is seeking a Hospitality Worker I to help ensure guest satisfaction by greeting guests, processing reservations, and addressing needs. You will work with a team to deliver friendly, efficient service in a fast-paced environment.

Responsibilities include operating the cash register or software, handling inquiries, and maintaining a positive, professional demeanor while assisting guests throughout their visit.

Qualifikationen

• Previous guest services experience preferred.
• Demonstrates excellent customer service skills.
• Demonstrates interpersonal and communication skills, both verbal and written.
• Demonstrate organizational skills, accuracy, and attention to detail.

Aufgaben

• Greet and provide customer service to guests while anticipating their needs.
• Book reservations and coordinate registration.
• Operate a register and/or software system to complete cash and credit card transactions.
• Answers phone calls and emails and delivers messages as needed.
• Maintains excellent customer service and a positive attitude towards guests, customers, clients, co-workers, etc.
• Other duties and tasks as assigned by manager.

Kenntnisse

Customer service

Interpersonal skills

Communication skills

Organizational skills

Attention to detail

Tools

Cash register

Jobbeschreibung

Aramark in Stone Mountain, GA is seeking a Hospitality Worker I to help ensure guest satisfaction by greeting guests, processing reservations, and addressing needs. You will work with a team to deliver friendly, efficient service in a fast-paced environment.

Responsibilities include operating the cash register or software, handling inquiries, and maintaining a positive, professional demeanor while assisting guests throughout their visit.