Guest Services & Reservations Associate

Aramark; Stone Mountain (GA); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Aramark is seeking a Ticketing Cashier at Stone Mountain Park & Attractions. The role supports guest service, reservations, and on-site cash handling while ensuring a positive guest experience. Flexibility for varied shifts and a proactive communication style are valued.

Ideal candidates have guest services experience, strong customer service instincts, and solid organizational and interpersonal skills. The position emphasizes teamwork and reliable, accurate transactions in a dynamic park

Qualifications

• Guest services experience preferred.
• Excellent customer service skills.
• Strong interpersonal and written/verbal communication.
• Strong organizational skills, accuracy and attention to detail.

Responsibilities

• Greet guests and provide customer service while anticipating needs.
• Book reservations and coordinate registration.
• Operate a register or software to process cash/credit transactions.
• Answer phone calls and emails and deliver messages as needed.
• Maintain excellent customer service and a positive attitude towards guests and staff.
• Perform other duties as assigned by the manager.

Skills

Guest services

Customer service

Interpersonal communication

Organizational skills

Job description

Aramark is seeking a Ticketing Cashier at Stone Mountain Park & Attractions. The role supports guest service, reservations, and on-site cash handling while ensuring a positive guest experience. Flexibility for varied shifts and a proactive communication style are valued.

Ideal candidates have guest services experience, strong customer service instincts, and solid organizational and interpersonal skills. The position emphasizes teamwork and reliable, accurate transactions in a dynamic park