Guest Services & Reservations Associate

Aramark; Stone Mountain (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

Aramark is seeking a Hospitality Worker I to support front-of-house operations at the Stone Mountain location. You will greet guests, assist with reservations, and handle registrations in a fast-paced environment.

A friendly demeanor and strong service mindset help ensure guest satisfaction throughout shifts. This role involves cash handling, customer communications, and collaboration with team members to resolve issues and meet client requirements.

Qualifications

• Previous guest services experience preferred.
• Demonstrates excellent customer service skills.
• Demonstrates interpersonal and communication skills, both verbal and written.
• Demonstrate organizational skills, accuracy, and attention to detail.

Responsibilities

• Greet and provide customer service to guests while anticipating their needs.
• Book reservations and coordinate registration.
• Operate a register and/or software system to complete cash and credit card transactions.
• Answers phone calls and emails and delivers messages as needed.
• Maintains excellent customer service and a positive attitude towards guests, customers, clients, co-workers, etc.

Skills

Customer service

Interpersonal skills

Verbal communication

Attention to detail

Tools

POS system

Cash register

Job description

Aramark is seeking a Hospitality Worker I to support front-of-house operations at the Stone Mountain location. You will greet guests, assist with reservations, and handle registrations in a fast-paced environment.

A friendly demeanor and strong service mindset help ensure guest satisfaction throughout shifts. This role involves cash handling, customer communications, and collaboration with team members to resolve issues and meet client requirements.