Campground Guest Services Specialist

Aramark; Stone Mountain (GA); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

Aramark is seeking a Campers Helper at Stone Mountain Campground in Stone Mountain, GA. The role focuses on guest satisfaction through reservations, guest assistance, and responsive service across phone, email, and in-person channels.

You will handle registrations, operate point-of-sale systems, and support a welcoming guest experience in a campground setting. Ideal candidates bring guest services experience and strong communication skills.

Qualifications

• Previous guest services experience preferred
• Demonstrates excellent customer service skills
• Demonstrates interpersonal and communication skills, both verbal and written
• Demonstrate organizational skills, accuracy, and attention to detail

Responsabilités

• Greet and provide customer service to guests while anticipating their needs
• Book reservations and coordinate registration
• Operate a register and/or software system to complete cash and credit card transactions
• Answers phone calls and emails and delivers messages as needed
• Maintains excellent customer service and a positive attitude towards guests, customers, clients, co-workers, etc.
• Other duties and tasks as assigned by manager

Connaissances

Guest services

Customer service

Interpersonal skills

Attention to detail

Description du poste

Aramark is seeking a Campers Helper at Stone Mountain Campground in Stone Mountain, GA. The role focuses on guest satisfaction through reservations, guest assistance, and responsive service across phone, email, and in-person channels.

You will handle registrations, operate point-of-sale systems, and support a welcoming guest experience in a campground setting. Ideal candidates bring guest services experience and strong communication skills.