Bilingual Legal Intake Specialist

Hinojosa Law, PLLC; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Job summary

Hinojosa Law, PLLC in Houston is seeking a Legal Receptionist / Intake Specialist to join our growing team. Must be fluent in English and Spanish to serve a diverse client base and provide top-notch administrative support.

The role involves greeting clients, answering calls, onboarding new matters, managing client data, and coordinating with attorneys. Experience in a law office is preferred but not required. This position is on-site in Houston with standard office hours.

Qualifications

• Fluent in Spanish and English required.
• Strong written, proofreading, and verbal communication skills.
• Excellent customer service are essential.
• Discretion with confidential information is required.
• Ability to prioritize tasks and work independently.
• High attention to detail and organizational skills.
• Professional image and punctuality are important.

Responsibilities

• Meet, greet, and screen new potential clients.
• Answer and route incoming calls on a multi-line system and take messages.
• Perform clerical duties such as filing, copying, emailing.
• Maintain neat lobby and conference rooms.
• Monitor reception area for access control.
• Provide interpreting and translating services for Spanish-speaking clients.
• Onboard new clients and enter information into the firm’s system.
• Enter and set up client information into the database.
• Follow up with potential clients and gather documents.
• Email management with new intakes for case assignment.
• Assist in updating firm spreadsheets as cases are signed.
• Draft and send drop notices, letters of representation.
• Gather incident and police reports for case evaluation.
• Perform other duties as assigned.

Skills

Bilingual Spanish/English

Customer service

Communication skills

Attention to detail

Time management

Professional image

Independent worker

Education

High school diploma

Bachelor's degree preferred

Tools

Google Workspace

Data entry

Google Docs

Google Sheets

Job description

Hinojosa Law, PLLC in Houston is seeking a Legal Receptionist / Intake Specialist to join our growing team. Must be fluent in English and Spanish to serve a diverse client base and provide top-notch administrative support.

The role involves greeting clients, answering calls, onboarding new matters, managing client data, and coordinating with attorneys. Experience in a law office is preferred but not required. This position is on-site in Houston with standard office hours.