Part-Time In-Store Tech Support Pro

Best Buy; Savannah (GA); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy's Geek Squad Agent role in Savannah, GA provides frontline tech support and guidance for computers and devices in-store. You’ll assess customer needs, perform basic services, and collaborate with other agents on more complex repairs.

The role emphasizes friendly service, ongoing certified training, and helping customers decide whether to repair or replace devices. This is a part-time position based in Savannah.

Qualifications

• 3 months of experience working in retail or customer service.
• Ability to work a flexible schedule, including holidays, nights and weekends.
• Passion for technology and desire to solve problems.
• Ability to adapt and learn new skills in a fast-paced industry.

Responsibilities

• Provide positive, timely service to customers during the check-in and checkout process
• Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
• Help customers set up new devices and provide advice on whether to repair or replace old devices
• Monitor service queues and provide accurate status updates to customers
• Maintain knowledge and skillsets through certified training courses
• Clearly communicate and partner with fellow agents

Skills

Customer service

Flexible schedule

Tech passion

Adaptability

Job description

Best Buy's Geek Squad Agent role in Savannah, GA provides frontline tech support and guidance for computers and devices in-store. You’ll assess customer needs, perform basic services, and collaborate with other agents on more complex repairs.

The role emphasizes friendly service, ongoing certified training, and helping customers decide whether to repair or replace devices. This is a part-time position based in Savannah.