Part-Time Customer Service Rep - Multichannel Support

Domino's; Glen Allen (VA); On-site; USD 17,000 - 25,000; Part time

Job summary

Domino's in Glen Allen, Virginia is seeking a friendly Customer Service Representative to join our team. The role focuses on providing exceptional service to our customers, handling inquiries, and resolving issues with empathy and professionalism.

You will respond to inquiries via phone, email, and chat; assist with product information, order processing, and account management; and escalate complex issues to the right departments when needed.

Qualifications

• Respond to customer inquiries via phone, email, and chat.
• Assist customers with product information, order processing, and account management.
• Identify and escalate complex issues to appropriate departments when necessary.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Patient and empathetic approach to customer interactions.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Assist customers with product information, order processing, and account management.
• Identify and elevate complex issues to appropriate departments when necessary.

Skills

Verbal communication

Written communication

Problem solving

Multitasking

Empathy

Attention to detail

Time management

Education

High school diploma or equivalent

Tools

Computer

Job description

Domino's in Glen Allen, Virginia is seeking a friendly Customer Service Representative to join our team. The role focuses on providing exceptional service to our customers, handling inquiries, and resolving issues with empathy and professionalism.

You will respond to inquiries via phone, email, and chat; assist with product information, order processing, and account management; and escalate complex issues to the right departments when needed.