Part-Time Customer Service Specialist Multichannel Support

Domino's; Hopewell (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

Domino's in Hopewell, Virginia is seeking a friendly Part-time Customer Service Representative to join our store team.

You will handle inquiries by phone, email, and chat, assist with orders and account management, and ensure accurate records. You will work with teammates to deliver fast, friendly service and uphold Domino's standards.

Flexibility to work weekends/holidays and a willingness to learn are important; prior customer service experience is a plus.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Empathetic, patient, and customer-focused.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner.
• Assist customers with product information, order processing, and account management.
• Identify and elevate complex issues to appropriate departments when necessary.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure consistent, high-quality customer experiences.
• Stay updated on company products, services, and policies to provide accurate information.
• Participate in ongoing training and development programs to enhance customer service skills.
• Contribute to a positive work environment by maintaining a supportive and customer-focused attitude.

Skills

Communication skills

Multitasking

Problem solving

Empathy

Education

High school diploma

Tools

Computer

Phone/Email

Chat software

Job description

Domino's in Hopewell, Virginia is seeking a friendly Part-time Customer Service Representative to join our store team.

You will handle inquiries by phone, email, and chat, assist with orders and account management, and ensure accurate records. You will work with teammates to deliver fast, friendly service and uphold Domino's standards.

Flexibility to work weekends/holidays and a willingness to learn are important; prior customer service experience is a plus.