Part-Time Human Services Dispatcher Emergency Communications

South Dakota AG; Yankton (SD); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Health insurance option

Eleven paid holidays

Vacation and sick leave accrual

Retirement benefits (SDRS)

Job summary

Department of Social Services / Human Services Center in Yankton, SD seeks a part-time communications assistant to monitor switchboard, relay information, and assist staff. Shifts are primarily evenings and weekends, with holidays included.

You will handle phones, radios, and paging, maintain logs, and support safety and customer service for patients, visitors, and staff; background check required; Veterans’ Preference applies.

Qualifications

• Role requires handling multiple communication devices and strict security protocol awareness.
• Ability to work pm hours, including holidays and weekends as needed.
• Background checks and eligibility verification required.

Responsibilities

• Monitor and relay information via switchboard, radio, and paging systems.
• Provide prompt, accurate information to staff and security teams.
• Maintain visitor logs and shift hand-down records; manage workload.
• Support safety and customer service for patients, visitors, and staff.

Skills

Switchboard operation

Two-way radio

Radio codes & etiquette

Emergency notification system

MS software

Stress management

Time management

Customer service

Tools

Microsoft Office

Job description

Department of Social Services / Human Services Center in Yankton, SD seeks a part-time communications assistant to monitor switchboard, relay information, and assist staff. Shifts are primarily evenings and weekends, with holidays included.

You will handle phones, radios, and paging, maintain logs, and support safety and customer service for patients, visitors, and staff; background check required; Veterans’ Preference applies.