24/7 Unified Public Safety Dispatcher (Police/Fire/EMS)

Regional 911 Intake Solutions; Yankton (SD); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Medical insurance

Retirement benefits

Paid leave

Education resources

Shift differentials

Job summary

Regional 911 Intake Solutions in Yankton, SD, seeks Police/Fire/EMS Dispatchers to coordinate emergency responses in a combined communications environment. You will process calls, verify details, and route resources across police, fire, and medical services.

Applicants should understand different response procedures, stay within training and authority, and be prepared for shift work including nights, weekends, and overtime. Training and certifications vary by agency.

Qualifications

• High school diploma or recognized equivalent.
• Cross-training may be provided; some agencies require experience in one or more dispatch disciplines.
• Required certifications or credentials depend on the assignment and must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Education

High school diploma

Job description

Regional 911 Intake Solutions in Yankton, SD, seeks Police/Fire/EMS Dispatchers to coordinate emergency responses in a combined communications environment. You will process calls, verify details, and route resources across police, fire, and medical services.

Applicants should understand different response procedures, stay within training and authority, and be prepared for shift work including nights, weekends, and overtime. Training and certifications vary by agency.