Part-Time Hotel Front Desk Guest Experience Specialist

DKN HOTEL GROUP; Oxnard (CA); On-site; USD 25,000 - 26,000; Part time

Job summary

DKN HOTEL GROUP in Oxnard, CA seeks an entry-level Front Desk Clerk to deliver friendly, guest-focused service at the lobby. You will check in guests, answer inquiries and assist with reservations, ensuring accurate charges and a warm welcome.

This part-time position requires good communication, basic cash handling, and reliable computer skills. Join a team that upholds our 'Home Away From Home' standard and supports guests from arrival to departure.

Qualifications

• Minimum of one year or related experience preferred.
• Knowledge of hotel front desk operations desirable.
• English speaking; good customer service, communication skills and attention to detail required.

Responsibilities

• Greet guests and complete check-in procedures.
• Handle guest check-out and account settlements.
• Assist with reservations by phone or in person.
• Communicate rates and information; upsell where appropriate.
• Operate PBX and answer calls; set wake-up calls.
• Process mail, messages and faxes; distribute to guests.
• Maintain department communications and guest relations.
• Perform other duties as assigned by management.

Skills

English speaking

Customer service

Communication skills

Attention to detail

Prioritize tasks

Basic accounting

Typing

Cash register

Computer skills

Dependable

Tools

Cash register

Front desk software

Job description

DKN HOTEL GROUP in Oxnard, CA seeks an entry-level Front Desk Clerk to deliver friendly, guest-focused service at the lobby. You will check in guests, answer inquiries and assist with reservations, ensuring accurate charges and a warm welcome.

This part-time position requires good communication, basic cash handling, and reliable computer skills. Join a team that upholds our 'Home Away From Home' standard and supports guests from arrival to departure.