Part-Time Hospital Front Desk Associate

Sturdy Memorial Hospital; Norton (MA); On-site; USD 24,000 - 37,000; Part time

Job summary

Sturdy Memorial Hospital is seeking a part-time receptionist to greet visitors and patients, answer and route calls, and support front-desk operations. The role emphasizes confidentiality, professional communication, and teamwork within a busy hospital setting.

The position requires at least 1 year in customer service or reception, strong English communication, and ability to multitask while maintaining accuracy and courtesy in a fast-paced environment.

Qualifications

• Minimum of 1 year of customer service/receptionist experience.
• Ability to work effectively with internal and external customers while maintaining a composed, professional demeanor as the hospital/department’s initial representative.
• Ability to use telecommunication devices to receive and direct incoming calls to appropriate departments and/or patient rooms.
• Excellent command of verbal and written English; positive interpersonal communication dynamic with strong organizational skills.

Responsibilities

• Greet and direct visitors and patients to appropriate destinations.
• Follow policies regarding confidentiality of patient and employee information per HIPAA.

Skills

Customer service

Receptionist experience

English communication

HIPAA/privacy

Multitasking

Problem-solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Workday

Job description

Sturdy Memorial Hospital is seeking a part-time receptionist to greet visitors and patients, answer and route calls, and support front-desk operations. The role emphasizes confidentiality, professional communication, and teamwork within a busy hospital setting.

The position requires at least 1 year in customer service or reception, strong English communication, and ability to multitask while maintaining accuracy and courtesy in a fast-paced environment.