Patient Care Front Desk Specialist

Sturdy Health; Attleboro (MA); Vor Ort; USD 24.000 - 37.000; Vollzeit

Zusammenfassung

Sturdy Memorial Hospital is seeking a customer-focused receptionist to greet visitors, route calls, and perform clerical duties at the front desk. This on-site role requires professional verbal and written English, adherence to confidentiality guidelines, and the ability to multitask in a fast-paced healthcare setting.

Qualifications include at least 1 year of customer service experience, basic Microsoft Office skills, and willingness to float to other practice locations as needed.

Qualifikationen

• Minimum 1 year of customer service/receptionist experience.
• Ability to be the hospital/department’s initial representative with a composed demeanor.
• Ability to use telecommunication devices to route calls.

Aufgaben

• Greet and direct visitors and patients to appropriate destinations.
• Follow confidentiality policies per HIPAA and hospital guidelines.
• Handle clerical tasks per department procedures and policies.
• Float to other locations as needed with mileage reimbursement.
• Maintain/ demonstrate professionalism in a fast-paced environment.

Kenntnisse

Customer service

Receptionist

English fluency

HIPAA confidentiality

Problem solving

Detail oriented

Multitasking

Self-starting

Microsoft Office

Ausbildung

High school diploma

Tools

Workday

Microsoft Office

Jobbeschreibung

Sturdy Memorial Hospital is seeking a customer-focused receptionist to greet visitors, route calls, and perform clerical duties at the front desk. This on-site role requires professional verbal and written English, adherence to confidentiality guidelines, and the ability to multitask in a fast-paced healthcare setting.

Qualifications include at least 1 year of customer service experience, basic Microsoft Office skills, and willingness to float to other practice locations as needed.