Hospital Front Desk Receptionist (Patient Concierge)

Sturdy Memorial Hospital; Attleboro (MA); On-site; USD 24,000 - 37,000; Full time

Job summary

Sturdy Memorial Hospital in Attleboro, MA is seeking a full-time Receptionist to serve as the first point of contact for patients and visitors. You will greet guests, route calls, and support clerical tasks in a fast-paced health-care environment.

This role requires at least one year of customer service experience, strong English communication, and the ability to handle confidential information in accordance with HIPAA.

Qualifications

• Minimum 1 year of customer service/receptionist experience.
• Proficient in English, with strong verbal and written communication.
• Ability to use telecommunication devices to receive and direct incoming calls.
• Able to float to other locations as needed.
• HIPAA confidentiality awareness.

Responsibilities

• Greet and direct visitors and patients to appropriate destinations.
• Answer and route phone calls using telecommunication devices.
• Maintain confidentiality per HIPAA.
• Perform clerical tasks and use Microsoft Office.
• Float to other practice locations as needed.

Skills

Customer service

English proficiency

Phone etiquette

Confidentiality

Multitasking

Education

High school diploma

Tools

Microsoft Office

Workday

Job description

Sturdy Memorial Hospital in Attleboro, MA is seeking a full-time Receptionist to serve as the first point of contact for patients and visitors. You will greet guests, route calls, and support clerical tasks in a fast-paced health-care environment.

This role requires at least one year of customer service experience, strong English communication, and the ability to handle confidential information in accordance with HIPAA.