Part-Time Hospital Concierge Desk Associate

BJC HealthCare (New); Northern (KY); Hybrid; USD 17,000 - 28,000; Part time

Benefits offered by this job

Tuition Assistance

Health Insurance

Paid Time Off

Job summary

BARNES-JEWISH HOSPITAL is seeking a Part Time Concierge Desk Rep to provide information and assistance at the hospital information desks. The role focuses on greeting patients and visitors, delivering hospital information, and escorting guests as needed.

Shifts include early morning hours on specific days, with on-site responsibilities across the medical center. The position emphasizes excellent customer service, clear communication, and the ability to use technology to guide guests.

Qualifications

• High School Diploma or GED.
• <2 years of experience in service roles.
• No supervisor experience.
• Preferred 2-5 years of experience.

Responsibilities

• Handles customer concerns using appropriate service recovery tools and guidelines.
• Provides information regarding the medical center and local area.
• Greets patients and visitors, provides patient and hospital information and escort services to those in need.
• Utilizes technology to appropriately direct guests, visitors and patients throughout hospital campus.
• Assists with patient arrival and departure.

Skills

Customer service

Interpersonal communication

Information delivery

Education

High School Diploma or GED

Tools

Technology usage

Job description

BARNES-JEWISH HOSPITAL is seeking a Part Time Concierge Desk Rep to provide information and assistance at the hospital information desks. The role focuses on greeting patients and visitors, delivering hospital information, and escorting guests as needed.

Shifts include early morning hours on specific days, with on-site responsibilities across the medical center. The position emphasizes excellent customer service, clear communication, and the ability to use technology to guide guests.