Part-Time Healthcare Front Desk Associate

Learning to Achieve Wellness; Saint Petersburg (FL); On-site; USD 25,000 - 26,000; Part time

Job summary

Learning to Achieve Wellness is seeking a friendly Front Desk professional to manage patient check-in/out, scheduling, and payments in a part-time capacity. You will greet patients, answer calls, and coordinate with providers using AdvancedMD and WEAVE to ensure a smooth patient experience.

The role requires strong communication, multitasking, and confidentiality in a fast-paced healthcare setting, with a scheduled shift Monday through Friday from 3:00 PM to 7:30 PM.

Qualifications

• High school diploma or GED.
• Strong verbal and written communication skills.
• Basic computer proficiency.
• Strong organizational and multitasking skills.
• Attention to detail and accuracy.
• Dependable and punctual.
• Ability to work effectively in a team environment.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Serve as the first point of contact for patients entering the office.
• Provide excellent customer service and a positive patient experience.
• Maintain a professional, welcoming, and organized reception area.
• Answer incoming calls professionally and courteously.
• Use WEAVE to manage calls, patient communications, and text messages.
• Take and relay messages accurately.
• Make appointment reminder and follow-up calls as needed.
• Respond to routine patient inquiries and direct clinical questions to the appropriate staff member.
• Maintain professional communication with patients, families, providers, and staff.
• Schedule, reschedule, and cancel patient appointments.
• Confirm appointments as required.
• Maintain accurate appointment information.
• Assist with managing the daily appointment schedule.
• Communicate appointment information clearly to patients.
• Check patients in and out for appointments.
• Verify patient insurance and contact information.
• Ensure required forms and information are completed.
• Update patient information as needed.
• Provide patients with appropriate paperwork or instructions.
• Collect copays and other patient payments as applicable.
• Process payments accurately.
• Provide receipts or payment confirmation when appropriate.
• Use AdvancedMD for scheduling, patient registration, demographics, check-in/check-out, and other front-desk functions.
• Maintain accurate information in EHR systems.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Organizational skills

Attention to detail

Punctuality

Teamwork

Confidentiality

Education

High school diploma or GED

Tools

AdvancedMD

WEAVE

EHR systems

Job description

Learning to Achieve Wellness is seeking a friendly Front Desk professional to manage patient check-in/out, scheduling, and payments in a part-time capacity. You will greet patients, answer calls, and coordinate with providers using AdvancedMD and WEAVE to ensure a smooth patient experience.

The role requires strong communication, multitasking, and confidentiality in a fast-paced healthcare setting, with a scheduled shift Monday through Friday from 3:00 PM to 7:30 PM.