Part-Time Guest Transportation Coordinator

Adecco US, Inc.; Westlake (TX); Presencial; USD 19.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

Vision benefits

Life insurance

Short-term disability

401K plan

Paid leave

Holiday pay

Descripción de la vacante

Adecco US, Inc. is seeking a Part-Time Transportation Desk Coordinator at our Westlake, TX location. You will coordinate ground transportation for guests, manage manifests in Excel, and collaborate with dispatch and operations to ensure a seamless guest experience.

The role requires strong organizational and communication skills, a customer-facing approach, and the ability to handle multiple priorities in a fast-paced environment. Weekend availability may be required as part of 2 shifts offered.

Formación

• High School Diploma or GED required.
• Minimum 6 months of customer service experience.
• Strong proficiency in Microsoft Excel and Microsoft Office applications.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Ability to work effectively in a fast-paced, customer-facing environment.

Responsabilidades

• Manage and coordinate all ground transportation requests for guests at the customer site and additional locations as needed.
• Create and maintain daily transportation manifests using Microsoft Excel.
• Monitor transportation schedules and services to ensure operational excellence and customer satisfaction.
• Proactively identify transportation needs and communicate updates to dispatch and operations teams.
• Serve as a professional and welcoming point of contact for guests requiring transportation assistance.
• Respond promptly to transportation requests received via email and phone.
• Accurately enter reservations and updates into the transportation management system.
• Assist guests with arrival and departure logistics, ensuring a smooth and positive experience.
• Collaborate with chauffeurs, greeters, dispatchers, and internal teams to ensure flawless execution of transportation services.
• Coordinate standby vehicle needs and communicate urgent or last-minute transportation requests.
• Maintain detailed records of transportation changes and service requests.
• Escalate operational concerns and service issues to leadership as appropriate.
• Deliver exceptional customer service while maintaining the highest service standards.
• Resolve transportation challenges with professionalism, tact, and sound judgment.
• Document service issues and support continuous improvement efforts.
• Maintain a strong understanding of customer expectations, site operations, and logistics.

Conocimientos

Microsoft Excel

Customer service

Organizational skills

Communication skills

Educación

High School Diploma or GED

Herramientas

Microsoft Excel

Descripción del empleo

Adecco US, Inc. is seeking a Part-Time Transportation Desk Coordinator at our Westlake, TX location. You will coordinate ground transportation for guests, manage manifests in Excel, and collaborate with dispatch and operations to ensure a seamless guest experience.

The role requires strong organizational and communication skills, a customer-facing approach, and the ability to handle multiple priorities in a fast-paced environment. Weekend availability may be required as part of 2 shifts offered.