Transportation Coordinator

Key Staffing, Inc; California; On-site; USD 42,000 - 64,000; Full time

Job summary

Key Staffing, Inc. is seeking a highly organized Transportation Coordinator to support daily transportation, dispatch, scheduling, and logistics operations.

The role collaborates with drivers, carriers, and internal teams to coordinate services, maintain records, and resolve issues so all services are safe and on time. The ideal candidate has 2+ years in transportation, logistics, dispatching, or scheduling, and proficiency with Microsoft Office and TripMaster or similar software.

Qualifications

• 2+ years of experience in transportation, logistics, dispatching, scheduling, fleet coordination, or customer service.
• Experience with Microsoft Office and scheduling databases.
• TripMaster or similar transportation scheduling software experience is highly preferred.
• Associate's or bachelor's degree in Logistics, Business Administration, or a related field is preferred.
• Bilingual English/Spanish.

Responsibilities

• Coordinate daily transportation schedules, routes, and dispatch activities.
• Communicate with drivers, carriers, vendors, and internal departments regarding service needs and schedule changes.
• Track transportation activity and monitor services for timeliness and efficiency.
• Assist with fleet scheduling and help ensure vehicles are ready for scheduled transportation needs.
• Resolve scheduling, transportation, and service-related issues quickly and professionally.
• Maintain accurate records related to transportation activity, billing, invoicing, costs, and vehicle usage.
• Assist with vendor management, service evaluations, and contract-related processes.
• Monitor transportation expenses and support cost-control efforts.
• Ensure transportation services follow company policies, safety standards, and applicable regulations.
• Prepare reports related to transportation performance, service levels, and costs.
• Respond to client or member questions and concerns regarding transportation services.
• Support transportation procedures, special projects, and additional operational needs as assigned.

Skills

Transportation coordination

Customer service

Communication skills

Education

Associate's or bachelor's degree in Logistics or related field

Bachelor's degree in Logistics, Business Administration, or related field

Tools

Microsoft Office

TripMaster or similar scheduling software

Job description

We are seeking a highly organized and dependable Transportation Coordinator to support daily transportation, dispatch, scheduling, and logistics operations. This role is ideal for someone with experience in transportation coordination, logistics, dispatching, fleet operations, or customer service who enjoys solving problems and keeping operations running smoothly. The Transportation Coordinator will work closely with drivers, transportation providers, vendors, and internal departments to coordinate services, maintain accurate records, resolve transportation issues, and ensure all services are completed safely and on time.

Key Responsibilities

• Coordinate daily transportation schedules, routes, and dispatch activities.
• Communicate with drivers, carriers, vendors, and internal departments regarding service needs and schedule changes.
• Track transportation activity and monitor services for timeliness and efficiency.
• Assist with fleet scheduling and help ensure vehicles are ready for scheduled transportation needs.
• Resolve scheduling, transportation, and service-related issues quickly and professionally.
• Maintain accurate records related to transportation activity, billing, invoicing, costs, and vehicle usage.
• Assist with vendor management, service evaluations, and contract-related processes.
• Monitor transportation expenses and support cost-control efforts.
• Ensure transportation services follow company policies, safety standards, and applicable regulations.
• Prepare reports related to transportation performance, service levels, and costs.
• Respond to client or member questions and concerns regarding transportation services.
• Support transportation procedures, special projects, and additional operational needs as assigned.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years of experience in transportation, logistics, dispatching, scheduling, fleet coordination, or customer service.
• Experience with Microsoft Office, scheduling software, and transportation databases.
• TripMaster or similar transportation scheduling software experience is highly preferred.
• Associate's or bachelor's degree in Logistics, Business Administration, or a related field is preferred.
• Bilingual English/Spanish.
• Knowledge of transportation regulations and HIPAA compliance is a plus.

What We’re Looking For

• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.
• Strong attention to detail and accurate recordkeeping.
• Ability to troubleshoot problems and make decisions independently.
• Ability to manage changing schedules and priorities in a fast-paced environment.
• Professional and dependable when working with drivers, vendors, clients, and internal teams.
• Flexibility to work occasional overtime and weekends based on operational needs.

Job Type: Full-Time

Experience Preferred: Transportation Coordination | Logistics | Dispatching | Route Scheduling | Fleet Coordination | Vendor Management | Customer Service

This is a great opportunity for an experienced Transportation Coordinator, Dispatcher, Logistics Coordinator, Fleet Coordinator, Transportation Specialist, or Scheduling Coordinator looking to join a team where organization, communication, and problem-solving are essential to daily operations.

Commitment to Diversity

As an equal opportunity employer committed to meeting the needs of a multi-generational and multicultural workforce, Key Staffing recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.