Part-Time Guest Services Lead | Training & Desk Coord

Socket.dev; Plainfield (IL); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

IMRF pension plan

Vacation time after 1 year (20 hours)

3 paid holidays

Free gym membership

Job summary

Socket.dev is seeking a friendly, organized Guest Services Coordinator for the Prairie Activity & Recreation Center (PARC) in Illinois. This part-time role oversees staffing, training, and registration processes while supporting the recreation department.

Hours are typically 8:30am-12:30pm weekdays, with nights and weekends as needed. Pay is $20.50 per hour. Benefits include IMRF pension, 20 vacation hours after one year, 3 paid holidays, and a free gym membership.

Qualifications

• High school diploma is required.
• C.P.R., AED, and First Aid Certification or ability to obtain within 3 months of hire date.
• Strong interpersonal and written/verbal communication skills.
• Experience with RecTrac and Microsoft Office preferred.

Responsibilities

• Coordinate and facilitate training for guest services staff.
• Assist with establishing and maintaining customer service standards.
• Ensure guest services staff completes clerical and registration functions according to park district guidelines and expectations.
• Oversee functional use of RecTrac and WebTrac systems, ensuring efficient utilization and accurate recordkeeping.
• Covers guest services desk on a regular basis, including nights and weekends as necessary.
• Promptly addresses patron inquiries and concerns with professionalism and efficiency.

Skills

Interpersonal skills

Communication skills

Dependable

Good judgment

Education

High school diploma

Tools

Microsoft Office

Rectrac

Job description

Socket.dev is seeking a friendly, organized Guest Services Coordinator for the Prairie Activity & Recreation Center (PARC) in Illinois. This part-time role oversees staffing, training, and registration processes while supporting the recreation department.

Hours are typically 8:30am-12:30pm weekdays, with nights and weekends as needed. Pay is $20.50 per hour. Benefits include IMRF pension, 20 vacation hours after one year, 3 paid holidays, and a free gym membership.