Part-Time Guest Services Associate - Hospital Welcome

Trinity Health; Grand Rapids (MI); On-site; USD 25,000 - 35,000; Part time

Job summary

Trinity Health is seeking a Guest Services Representative in Grand Rapids, Michigan. The role involves welcoming and assisting visitors while maintaining a safe and supportive environment. Candidates should have strong communication and problem-solving skills, with a commitment to excellence in guest interactions.

An ideal candidate will possess a high school diploma and experience in customer service. The position is part-time, offering a rotating morning shift. Trinity Health is dedicated to fostering a diverse and inclusive workplace.

Qualifications

• Must have a high school diploma or equivalent combination of experience and education.
• Demonstrated experience with Microsoft Office products.
• Familiarity with standard desktop and windows-based computer systems.

Responsibilities

• Communicates and collaborates with colleagues and visitors.
• Assists patients and ensures safety and support.
• Maintains timely delivery of patient items.

Skills

Strong communication

Problem-solving

Customer service

Typing efficiency

Education

High school diploma or equivalent

Certification or Associates degree in healthcare, business, or related field

1-2 years guest/customer services experience

Tools

Microsoft Office

Desktop and Windows-based computer systems

Job description

Trinity Health is seeking a Guest Services Representative in Grand Rapids, Michigan. The role involves welcoming and assisting visitors while maintaining a safe and supportive environment. Candidates should have strong communication and problem-solving skills, with a commitment to excellence in guest interactions.

An ideal candidate will possess a high school diploma and experience in customer service. The position is part-time, offering a rotating morning shift. Trinity Health is dedicated to fostering a diverse and inclusive workplace.