Part-Time Guest Services Agent – Education & Travel Perks

StudentLife OS; Emeryville (CA); Hybrid; USD 25,000 - 33,000; Part time

Benefits offered by this job

Health insurance

401(k) plan

Educational assistance programme

Training

Recognition events

Hotel travel discounts

Job summary

Pacific Hotel Management is hiring a Front Office Agent for the Four Points by Sheraton Emeryville in Emeryville, CA. The role involves checking guests in and out, managing reservations, and guiding guests about local attractions.

Evening, overnight and weekend shifts are required. The position pays $21 per hour and includes health insurance, a 401(k), educational assistance, training, recognition events and travel discounts.

Qualifications

• High school diploma or equivalent.
• Minimum of one year in a customer service role in hospitality or equivalent.
• Available for evening, overnight and weekend shifts.
• Retail or food service experience counts toward hospitality exposure.

Responsibilities

• Check guests in and out, handle reservations and room assignments.
• Answer questions about the hotel and the area.
• Resolve problems during a stay, coordinate with housekeeping and maintenance.

Skills

Customer Service

Active Listening

Problem Solving

Written Communication

Time Management

Spanish (Bilingual)

Data Entry

Education

High school diploma or equivalent

Job description

Pacific Hotel Management is hiring a Front Office Agent for the Four Points by Sheraton Emeryville in Emeryville, CA. The role involves checking guests in and out, managing reservations, and guiding guests about local attractions.

Evening, overnight and weekend shifts are required. The position pays $21 per hour and includes health insurance, a 401(k), educational assistance, training, recognition events and travel discounts.