Part-Time Guest Experience & Studio Sales Specialist

Chapter Aesthetic Studio; New York (NY); Vor Ort; USD 20.000 - 29.000; Teilzeit

Benefits dieser Stelle

People-first culture

Training & development

Modern studio environment

Employee discounts on services and ret

Growth opportunities across studio net

Zusammenfassung

Chapter Aesthetic Studio in Orchard Park, NY seeks a warm, driven Studio Sales & Guest Experience Specialist to be the heart of guest interactions. You will blend hospitality, consultative sales, and studio operations to deliver a premium experience and guide guests toward personalized treatment plans.

The role focuses on welcoming guests, leading consultations, educating on services and memberships, and driving growth through sales and retention.

Qualifikationen

• 1–3+ years in sales, hospitality, retail, aesthetics, fitness, or another guest-facing setting
• Strong relationship-building and consultative sales skills
• Friendly, outgoing personality with excellent communication skills
• Comfort with scheduling systems, CRM platforms, and POS software
• Organization and adaptability in a fast-paced environment
• High school diploma or equivalent
• Flexible availability, including evenings and weekends

Aufgaben

• Welcome every guest with warmth, professionalism, and genuine enthusiasm
• Lead consultations to understand guest goals and support personalized treatment recommendations
• Educate guests on services, memberships, packages, retail products, and financing options
• Drive studio performance through membership and package sales, rebooking, and guest retention
• Follow up through calls, texts, and emails to build loyalty and turn interest into appointments
• Run the front desk: scheduling, check-in/check-out, phones, and payment processing
• Partner with clinical providers and studio leadership to keep the guest experience seamless
• Keep accurate guest records in our scheduling and CRM systems
• Support studio events, promotions, and local marketing efforts
• Help keep the studio clean, organized, and guest-ready

Kenntnisse

Sales experience

Hospitality

Guest service

Communication

CRM familiarity

Ausbildung

High school diploma or equivalent

Tools

CRM platforms

Scheduling systems

POS software

Jobbeschreibung

Chapter Aesthetic Studio in Orchard Park, NY seeks a warm, driven Studio Sales & Guest Experience Specialist to be the heart of guest interactions. You will blend hospitality, consultative sales, and studio operations to deliver a premium experience and guide guests toward personalized treatment plans.

The role focuses on welcoming guests, leading consultations, educating on services and memberships, and driving growth through sales and retention.