Part-Time Guest Experience Specialist

Build-A-Bear Workshop; Modesto (CA); On-site; USD 24,000 - 25,000; Full time

Job summary

Build-A-Bear Workshop in Modesto, CA is seeking a store-lead role focused on delivering an exceptional guest experience. You will mentor team members, uphold brand standards, and create a warm, welcoming atmosphere for guests.

The position emphasizes engagement, reliability, and a collaborative spirit in a busy retail environment. The role requires a high school diploma or GED, with preferred progression toward an Associate’s degree in business or related field.

Qualifications

• High school diploma or GED equivalent.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
• Actively engage with guests demonstrating genuine enthusiasm for our brand
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
• Strong team commitment; be dependable, engaged, and helpful

Job description

Build-A-Bear Workshop in Modesto, CA is seeking a store-lead role focused on delivering an exceptional guest experience. You will mentor team members, uphold brand standards, and create a warm, welcoming atmosphere for guests.

The position emphasizes engagement, reliability, and a collaborative spirit in a busy retail environment. The role requires a high school diploma or GED, with preferred progression toward an Associate’s degree in business or related field.