Part-Time Retail Floor Leader — Guest Experience Champion

Build-A-Bear; Springfield (VA); On-site; USD 20,664 - 27,552; Part time

Job summary

Build-A-Bear in Springfield is seeking a Part Time Sales Lead to model exceptional guest service and lead a team of associates. The role includes providing feedback to management and ensuring operational excellence during shifts as Floor Leader.

Required qualifications include a high school diploma and flexibility to work 15-25 hours. Strong communication skills and a commitment to an Experience First culture are essential to ensure positive customer interactions.

Qualifications

• Availability to work 15-25 hours per week.
• Ability to sit, stand, and move around for duration of shift.

Responsibilities

• Provide exceptional Guest service as a Floor Leader on Duty.
• Guide and support a team of associates.
• Ensure smooth store operations and achievement of sales goals.

Skills

Exceptional Guest service

Team commitment

Flexible retail scheduling

Education

High school diploma or GED equivalent

Associate’s degree or higher in business or management

Job description

Build-A-Bear in Springfield is seeking a Part Time Sales Lead to model exceptional guest service and lead a team of associates. The role includes providing feedback to management and ensuring operational excellence during shifts as Floor Leader.

Required qualifications include a high school diploma and flexibility to work 15-25 hours. Strong communication skills and a commitment to an Experience First culture are essential to ensure positive customer interactions.