Part-Time Guest Experience Host – Distillery Tours

Sazerac; Frankfort (KY); On-site; USD 17,000 - 22,000; Part time

Job summary

Sazerac invites applicants for a part-time Guest Experience Ambassador role at Buffalo Trace Distillery in Kentucky. You will welcome guests, support tours, tastings, reservations, and visitor services to ensure a welcoming, seamless experience from arrival to departure.

Strong customer service, hospitality, and guest-relations skills are essential. The role offers weekend availability and a collaborative team environment focused on safety and memorable visitor experiences.

Qualifications

• High school diploma or GED equivalent.
• Must be 21 years of age.
• Must be able to work 2 weekends a month (including Saturday and Sunday).

Responsibilities

• Welcome and assist guests throughout their visit, providing exceptional customer service.
• Manage visitor check-in processes, reservations, and guest inquiries via phone and email.
• Support visitor flow through parking, transportation, greeting, and tasting experiences.
• Help create a safe, organized, and enjoyable environment for all guests.
• Collaborate with team members to continuously improve the visitor experience and daily operations.

Skills

Customer service

Hospitality

Guest experience

Education

High school diploma or GED

Job description

Sazerac invites applicants for a part-time Guest Experience Ambassador role at Buffalo Trace Distillery in Kentucky. You will welcome guests, support tours, tastings, reservations, and visitor services to ensure a welcoming, seamless experience from arrival to departure.

Strong customer service, hospitality, and guest-relations skills are essential. The role offers weekend availability and a collaborative team environment focused on safety and memorable visitor experiences.