Part-Time Guest Experience Agent — PTO & Hotel Discounts

Hireology; Atlanta (GA); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

PTO with immediate accrual

Access to wages prior to payday

Discount program

Hotel Discounts Worldwide

Double Time for Holidays Worked

Job summary

Hireology is looking for a Part Time Front Desk Agent to be the first and last impression on our guests. In this role, you will manage check-ins and check-outs, handle front desk operations, and engage in market sales and guest interactions.

The ideal candidate thrives in customer-centric environments, possesses effective communication skills, and excels at resolving conflicts. Hotel experience is preferred, and you'll enjoy benefits like PTO and global hotel discounts.

Qualifications

• Hotel experience preferred.
• Skill in mathematical calculations without error.
• Ability to deal with customers requiring patience and tact.
• Ability to stand and move throughout the front office.
• Ability to input information using a computer system.
• Ability to observe emergency situations.
• Effective verbal and written communication skills.
• Ability to adapt communication style to different audiences.

Responsibilities

• Greet customers with a friendly welcome.
• Complete the registration process and confirm information.
• Verify credit cards for authorization.
• Answer the telephone promptly and accurately.
• Close guest accounts at check-out.
• Field guest complaints and negotiate solutions.
• Remain calm during emergency situations.
• Comply with attendance rules and availability.

Skills

Customer Service

Cash Handling

Conflict Resolution

Communication Skills

Job description

Hireology is looking for a Part Time Front Desk Agent to be the first and last impression on our guests. In this role, you will manage check-ins and check-outs, handle front desk operations, and engage in market sales and guest interactions.

The ideal candidate thrives in customer-centric environments, possesses effective communication skills, and excels at resolving conflicts. Hotel experience is preferred, and you'll enjoy benefits like PTO and global hotel discounts.