Part-Time Guest Experience Agent

JL Hospitality Management, LLC; Anchorage (AK); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Leadership training

Discounted room rates

Fun place to work

Pet insurance discount

Health & Wellness programs

Job summary

JL Hospitality Management, LLC is seeking a Part-time Front Desk Agent to greet guests, complete check‑in/check‑out, and promote hotel services. You will ensure accuracy of guest accounts, issue welcome packets, and provide a warm, professional welcome.

The role requires strong communication, cash handling, and the ability to upsell amenities while delivering exceptional service in a busy hotel environment. Three days a week, on-site with training and team support.

Qualifications

• Experience greeting and registering guests.
• Ability to upsell hotel services and amenities.
• Comfort handling payments and checkout procedures.

Responsibilities

• Completes the registration in the computer system, assigns room, and provides welcome packet.
• Accounts for guest charges and processes checkout payments.
• Greets guests with a friendly, professional manner and answers inquiries.
• Handles special requests and communicates with colleagues accordingly.
• Maintains calm during busy periods and responds to emergencies.

Skills

Guest service

Communication

English proficiency

Cash handling

Multitasking

Problem solving

Tools

Calculator

Hotel management system

Computer system

Job description

JL Hospitality Management, LLC is seeking a Part-time Front Desk Agent to greet guests, complete check‑in/check‑out, and promote hotel services. You will ensure accuracy of guest accounts, issue welcome packets, and provide a warm, professional welcome.

The role requires strong communication, cash handling, and the ability to upsell amenities while delivering exceptional service in a busy hotel environment. Three days a week, on-site with training and team support.