Part-time Game Master

Destiny Usa, Inc; City of Syracuse (NY); Vor Ort; USD 23.000 - 24.000; Vollzeit

Benefits dieser Stelle

Flexible shifts

Bonuses

Career growth opportunities

Work-life balance

Zusammenfassung

All in Adventures, LLC. is seeking a guest services team member at Destiny USA in Syracuse, NY. You will greet guests, guide players through adventures, and ensure a safe, fun experience with energetic, friendly service.

Responsibilities include checking in gameplay, offering hints, snapping keepsake photos, and resetting rooms quickly between groups. Flexible schedule and weekend availability are needed; lifts up to 50 lbs are required and a background check is required.

Qualifikationen

• Natural people-person with good communication skills.
• Previous guest or customer service experience.
• Attention to detail and a proactive attitude.
• Ability to work days, nights, weekends and holidays.
• Physical ability to reset rooms (lift up to 50 lbs) and pace with operations.
• Must pass a professional background screen.

Aufgaben

• Greet guests with enthusiasm and make them feel welcome.
• Guide players into adventures with safety instructions and energy.
• Check in on gameplay, provide hints and encourage progress.
• Take photos and celebrate group milestones with keepsakes.
• Restage rooms quickly to ensure each group starts fresh.

Kenntnisse

People skills

Customer service

Attention to detail

Flexible schedule

Lift up to 50 lbs

Background check

Jobbeschreibung

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Location: Destiny USA in Syracuse, NY
Availability: Closing Weekdays, Weekends
Pay: $16:50-$17.00 Per Hour + performance bonuses… and earn a raise after your first 90 days!

Syracuse local guide

When people ask us what we do as a company, we simply reply by saying “we connect people through shared, interactive fun”.

WHEN YOU BECOME ONE OF OUR TEAM MEMBERS, YOU:

• Roll Out the Red Carpet: Greet guests with genuine enthusiasm and make them feel instantly welcomed
• Set the Stage: Guide players into their adventure with clear waiver/safety instructions, energy, and confidence
• Keep the Energy Alive: Check in on gameplay, deliver clever hints (not answers) when needed, and cheer on guests as they conquer challenges
• Celebrate Big (and Small) Wins: Offer and snap keepsake photos, encourage high-fives, and make every group leave smiling
• Flip the Room Fast: Restage themed mystery rooms quickly and accurately – so every group starts fresh
• Be the Calm in the Chaos: Adapt between slower days and fast-paced rushes, always keeping a cool head and positive attitude
• Deliver Guest-First Service: Listen carefully to guest feedback, resolve concerns with urgency, and always go above and beyond
• Support the Team: Collaborate with coworkers, jump in where needed, and help keep the entire escape room looking ready-to-go
• Make a Contribution: Help drive the scorecard and achieve 3 “Rs” (Revenue, Reviews & Responsibilities)

WHAT WE’RE LOOKING FOR:

• A natural people-person with good communication skills
• Previous guest or customer service experience
• Attention to detail and an “All In” attitude
• Flexibility to work days, nights, weekends, and holidays
• Physical ability to reset rooms (lift up to 50 lbs) and keep pace with operations
• Must successfully pass a professional background screen

WHY YOU’LL LOVE IT HERE:

• A fun, casual, family-friendly environment (where quirkiness, costumes, and humor are a plus!)
• Work-Life Balance! (Typical 5-hour work shifts between the hours of 11am – 9pm) Know Worker Rights
  • Career growth opportunities, competitive wages, a 90-day pay incentive and paid quarterly bonuses
  • A workplace that values authenticity, teamwork, and guest-centered hospitality

All in Adventures, LLC. is an equal opportunity employer and affirmatively seeks diversity in its workforce. All in Adventures recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.