Game Master

Escapology Escape Rooms Waltham; Waltham (MA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Discounts at Escapology

Job summary

Escapology Escape Rooms Waltham is seeking a Game Master & Host to greet guests, explain rules, and guide players through immersive missions. You will keep energy high, provide hints with M3 software, and upsell games and refreshments to enhance the experience.

The role requires strong communication, a friendly, team-oriented attitude, and the ability to stand for extended periods. CORI checks and TiPS training are part of onboarding in a dynamic, high-energy setting.

Qualifications

• Strong communication and a love for interacting with people.
• Previous customer service or hospitality experience is a plus.
• Reliable transportation to and from work.
• Background check and CORI screening required.
• TiPS certification or training provided if not already certified.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Welcome and check in guests with a warm, positive attitude.
• Brief players on game rules, safety, and storyline.
• Use Escapology’s M3 software to provide hints and clues during gameplay.
• Keep the atmosphere upbeat, engaging, and fun for guests and teammates.
• Upsell games, beverages, and merchandise to enhance the guest experience.
• Mix and serve alcoholic and non-alcoholic beverages.
• Maintain a clean, organized environment following daily/weekly/monthly schedules.
• Ensure guest and staff safety at all times.
• Assist with general operational tasks as needed.
• Stay current on training and follow direction from the Head Game Master or management.

Skills

Communication skills

Customer service

Team player

Reliability

CORI background check

TiPS Certification

Evenings/weekends

Job description

Job Details

Job Location: Escapology of Waltham - Waltham, MA 02451

Salary Range: $15.00 - $16.00 Hourly

Ready for a Thrilling and Enjoyable Job?

Your search ends here!

Join the adventure as a Game Master & Host at Escapology, where every day brings new challenges, excitement, and unforgettable guest experiences. You’ll greet players, set the stage, guide them through their missions, and keep the energy high from start to finish!

Hourly Pay + Tips — The better the experience you deliver, the more you can earn!

What You’ll Do

• Welcome and check in guests with a warm, positive attitude
• Brief players on game rules, safety, and storyline
• Use Escapology’s M3 software to provide hints and clues during gameplay
• Keep the atmosphere upbeat, engaging, and fun for guests and teammates
• Upsell games, beverages, and merchandise to enhance the guest experience
• Mix and serve alcoholic and non-alcoholic beverages
• Maintain a clean, organized environment following daily/weekly/monthly schedules
• Ensure guest and staff safety at all times
• Assist with general operational tasks as needed
• Stay current on training and follow direction from the Head Game Master or management

Why You’ll Love Working Here

• Fun, high-energy environment where every shift feels like an adventure
• Opportunities to learn, grow, and develop leadership skills
• Team-oriented culture built around communication and creativity
• Amazing employee perks including discounts at Escapology.

Think You Have What It Takes to Escape the Ordinary?

Qualifications What We’re Looking For

• Strong communication skills and a genuine love for interacting with people
• Reliable transportation to and from work
• Ability to work well within a team environment
• Employment contingent upon successful Background Check and/or CORI Screening
• Minimum age of 18 years old
• Ability to stand for extended periods (6–8 hours) and move between rooms quickly
• TiPS Certification (training provided if not currently certified)
• Availability to work evenings, weekends, and holidays
• Previous customer service or hospitality experience is a plus, but not required